Explore Our Services

Strategic Communications, Media & PR

Clear communication when it matters most
We help you communicate clearly and confidently—whether you’re delivering a project, managing change or responding to an issue.
Clear, credible communication supports your goals and protects your reputation. We work alongside you to shape your message, manage issues and communicate effectively—both internally and externally.

Stakeholder Engagement & Advocacy

Building trust and influencing outcomes
Successful outcomes rely on strong relationships and having the right people in the room.

We bring stakeholders together, build alignment and support informed decision-making, then translate that into clear, credible advocacy that influences outcomes.

Our approach is practical and collaborative. Using our local knowledge and networks, we bring the right people together early and build trust through open, constructive conversations. We help align stakeholders, clarify your position and key messages, and support effective engagement with all levels of government, focusing on conversations that lead to clear decisions and real outcomes..

Marketing, Campaigns & Digital

Marketing that works
We help you get clear on what you offer, how you communicate it and who you need to reach.
We work with you to understand where you need to show up (and just as importantly, where you don’t) so you can focus your time and budget where it will have the greatest impact.
Our approach is simple: what you say, who you say it to and how you deliver it, helping you connect more effectively, achieve meaningful results and support your broader business strategy.

Visual Storytelling & Content

Bringing your story to life
We help you share your story through video and content that is clear, engaging and aligned with your broader communications and marketing.
We tell your story in a way people understand, connect with and remember.

Executive Training & Capability

Building confidence, capability and clarity
We help leaders and teams communicate clearly and lead with confidence.
Through practical, tailored training and coaching, we build real capability—supporting individuals to engage effectively, handle media and present with clarity.

What we do

  • Strategic communications (Townsville & North Queensland)

  • Communication strategy and planning

  • Key messaging and storytelling

  • Internal and change communication

  • Media relations and management

  • Issues and crisis management

  • Writing (speeches, reports, submissions)

  • Case studies, awards and presentations

  • Tender and submission writing

What we do

  • Stakeholder engagement (Townsville & North Queensland)

  • Community engagement and consultation

  • Stakeholder mapping, analysis and alignment

  • Engagement strategy and delivery

  • Facilitation and workshops

  • Government and stakeholder liaison (all levels of government)

  • Advocacy strategy development

  • Policy positioning and submissions

  • Briefing documents and reports

  • Conflict and complaint management

  • Reporting and insights

What we do

  • Marketing strategy

  • Brand development and positioning

  • Campaign planning and delivery

  • Digital marketing strategy

  • Social media strategy and management

  • Content planning and creation

  • Audience insight and targeting

  • Small business coaching and support

  • Outsourced Chief Marketing Officer (Fractional CMO)

What we do

  • Video planning and strategy

  • Project and campaign storytelling

  • Content creation

  • Social and digital content

What we do

  • Media training (Townsville & North Queensland)

  • Executive communication coaching

  • Marketing and communications coaching

  • Spokesperson training

  • Presentation and public speaking coaching

Let’s Work Together

Thinking about working together? Tell us a little about what you’re looking to achieve and we’ll come back to you within 48 hours.

  • "I've worked with Heidi for many years. Her wealth of experience and knowledge, combined with her engaging 'can do' attitude means there is not much she does not excell at. Her events/ marketing/ PR is second to none and I'm happy to wholeheartedly recommend her."

    Jayne Arlett, Deputy Chancellor JCU

  • "Heidi has worked on PR and Stretgy projects in my company for a period of 10 years. She is an excellent person who gets to the core of topics and can implement. I believe in her and recommend her to others."

    Andrew Acton, Founder Explore Property Group

  • "Heidi is a creative strategic marketing communications professional.. an ideas person.. good to work with.. she offers priceless strategic guidance, generates creative plans and is exceptional at implementing them. We have been collaborating for about 7 years ."

    Therese Smith, CEO The Gleeson Group

  • Heidi's instincts are second to none and she has a proven track record when it comes to reputation and issues management, brand building and PR.  Her her positive outlook and drive to achieve the best outcomes for her clients make her a trusted partner

    Elizabeth Bold, Head of External Communications, Lion Breweries

  • Heidi has exceptional marketing and communication skills. Her understanding of the diverse needs of stakeholders and ability to plan and deliver campaigns and strategies across a broad spectrum is certainly one of her many strengths. Her work during the COVID pandemic period was particularly first rate, with her ability to adapt and pivot in the circumstances being of tremendous benefit and guidance to her clients.

    Jeff Jimmieson, Regional Director, QLD Gov